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HTTP status402 Payment Required (data API) / 403 Forbidden (org management)
Error codesubscription_canceled
Resolve actionselect_plan

What happened

The organization’s subscription has been canceled and the cancellation has taken effect. PAYG cancellations take effect immediately; fixed-price cancellations take effect at the end of the current billing period. Once effective, API access is blocked and most org-management mutations (creating projects, API keys, invites, spend limits) are disabled. Canceled organizations remain readable — usage history, members, billing summary, and invoices stay accessible.

How to fix

Sign up again with POST /v1/organizations/{orgId}/billing/subscription to reactivate the organization on the same Orb customer. The signup credit is not granted twice (the one_time_credit_granted flag persists across cancellations). If the cancellation has not yet taken effect (you canceled a Growth subscription mid-period), call POST /v1/organizations/{orgId}/billing/subscription/resume instead to undo the scheduled cancellation without creating a new subscription — see cancellation_revertable.