billing_info_required

Billing information is required for paid plans

HTTP status	402 Payment Required
Error code	billing_info_required
Resolve action	setup_billing

What happened

The organization is trying to select or switch to a paid plan, or to make a request charged in USD such as a transcription request, but no payment method is on file. A USD charge needs one on every plan, Enterprise included. Free plans do not otherwise require billing information.

How to fix

Visit your organization’s billing page to add a payment method. Once billing info is on file, retry the plan selection, plan change or request.